ShootingMind Support
We'll help with anything about the app — from signing in to syncing your training history.
Fastest way — in the app
- Open the ShootingMind app
- Go to Settings → Support
- Tap "New request", describe the problem and attach photos or videos if needed
Requests sent from the app automatically include technical details (app version, device model), so we won't have to ask — and the whole conversation stays in the request chat.
By e-mail
Write to ceo@shootingmind.com — preferably from the address your account is registered with.
To help us resolve it faster, include:
- device model and OS version (e.g. iPhone 15, iOS 18)
- app version (Settings → Updates)
- what happened and the steps that led to it
We reply within 24–72 hours.
Common questions
- How to delete your account and data — step-by-step guide
- How we handle your data — Privacy Policy
- Terms of use — Terms of Service
Range owners
Want to add or claim your shooting range in the catalog? Use the owners section or drop us an e-mail.